The return order service time of Globesartichoke.com is Monday-Friday/10:00 AM-6:00 PM (EST).

Once you apply for a return, we will process the return order for you within 1-3 business days.

Orders are not processed on weekends.

We apologize if it times out, you can contact our customer service staff  Ayleen Perez by email [email protected], thank you.

How to cancel the order?

After the order payment is successful, the user can check the order status in the account order details

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

What are return requestments?

(1) Please return the returned warm arm sleeve in brand new condition..

(2) Please return the returned warm arm sleeve in their original packaging.

(3) The outer packaging of returned warm arm sleeve should be no stains.

(4) The outer packaging of returned warm arm sleeve should be no obvious signs of damage.

(5) The outer packaging of returned warm arm sleeve should be no quantity reduction.

(6) The outer packaging of returned warm arm sleeve should be no scratched.

(7) The outer packaging of returned warm arm sleeve should does not affect our secondary sales.

What is the return process?

(1) The return validity period for the warm arm sleeve is within 7 natural days after receipt.

(2) Please send an email to [email protected] to contact our customer service staff Ayleen Perez or click account order details to apply for a return.

(3) Once you apply for a return, we will process the return for you within 1-3 business days.

(4) If you need to return the warm arm sleeve, please send it to be returned to 893 Palo Alto St Se, Plam Bay, Florida, recipient is Ayleen Perez.

(5) Please send us the order number and courier information to [email protected] after you sending warm arm sleeve.

(6) Once the returned warm arm sleeve has arrived at Globesartichoke.com’s warehouse and has been successfully inspected, the refund process will be started.

Who is responsible for return shipping?

If it is the customer’s personal reason: dislike color/workmanship/style/shape/feel/flavor of warm arm sleeve, the return freight will be for the buyer’s account.

If the warm arm sleeve we sent is defective/damaged/lost/wrong/has stains/scratched, the return freight will be for Globesartichoke.com.

How to obtain a refund?

After we receive your returned warm arm sleeve, the refund amount will be credited back to your payment account within 1-2 business days.

Please be patient, thank you.

Do we charge a re-listing fee?

All returns of products on Globesartichoke.com do not charge a re-listing fee.

Need help?

You can contact our customer service staff Ayleen Perez by email [email protected] at any time if you have any other questions of Return Policy.

We will reply to the message within 24 hours and solve your problem with the fastest speed, thank you.